Contact Us
We’d love to hear from you. Whether you have a question, feedback, a bug report, or a business inquiry, here’s how to reach us.
General inquiries: contact@shipcostcalculator.com
Business / partnership: business@shipcostcalculator.com (please use subject line “Business Inquiry”)
Response Time
We typically respond within 1-2 business days. For urgent shipping-related questions, we recommend contacting your courier directly.
Feedback Welcome
If you find a bug, notice an inaccurate rate, or have a suggestion to improve the calculator, let us know. Every message is read by a human.
What We Cannot Help With
- Booking actual shipments on your behalf (contact the courier directly)
- Tracking specific shipments (use the courier’s tracking page)
- Providing legal or customs advice for specific goods
- Refunding or disputing courier charges
Media & Press
For media inquiries, please email business@shipcostcalculator.com with “Press” in the subject line.